This 1-hour course helps career and workforce professionals improve job-match quality by comparing job-related employer requirements and working conditions with job seeker qualifications, preferences, support needs, and informed choices. Participants learn to distinguish evidence from assumptions, identify alignment and possible gaps, prepare clarification questions, and plan realistic support using the Job Match and Workplace Alignment Review Tool.
Use fictional, generalized, or nonconfidential information for course activities.
This 1-hour course helps career and workforce professionals use labor market information in practical employer conversations. Participants learn to recognize useful LMI signals, determine what the information may mean without overclaiming what it proves, and turn those signals into respectful employer questions and realistic job seeker preparation. The course includes the LMI-to-Dialogue Lab and the downloadable LMI-to-Employer Conversation Planner.
Use fictional, generalized, or nonconfidential information for course activities.
Employer engagement is stronger when outreach is intentional, employer-centered, documented, and connected to follow-up. This course helps career and workforce professionals design a practical 30-day employer engagement plan. Participants will examine the difference between a contact list and an engagement plan, identify planning inputs before outreach, use a simple engagement sequence, and complete a 30-Day Employer Engagement Plan Template. The course emphasizes practical application, dual-customer thinking, respectful employer communication, and follow-up that supports stronger business services practice.
- Управляющий: Melyssa Harrison
Business services work is strongest when employers experience career and workforce professionals as reliable, prepared, and useful. This course introduces practical business services foundations and helps participants identify everyday behaviors that build or weaken employer trust. Participants will examine the employer as a customer, the dual-customer purpose of business services, trust-building communication habits, referral quality, follow-up, and documentation. By the end of the course, participants will complete a Trust-Building Employer Contact Checklist that can be used before, during, and after employer contact.
- Управляющий: Melyssa Harrison