Available courses

HAI Career Development Facilitator (CDF) Training Program — Learner Experience QA

Welcome to the HAI Career Development Facilitator (CDF) Training Program. Start with the Program Overview and Orientation. After you complete the required Orientation activities, Chapters 1–11 will open for flexible, self-paced work.

Chapter 12 opens after you complete the required evidence across Chapters 1–11, pass the Chapter 11 Integration Check, and meet the Comprehensive Readiness Gate requirements. Some activities are graded, some are required but ungraded, and others are provided for practice and support. Follow the completion indicators and instructions in each activity.

Creating Better Job Matches Through Workplace Alignment

This 1-hour course helps career and workforce professionals improve job-match quality by comparing job-related employer requirements and working conditions with job seeker qualifications, preferences, support needs, and informed choices. Participants learn to distinguish evidence from assumptions, identify alignment and possible gaps, prepare clarification questions, and plan realistic support using the Job Match and Workplace Alignment Review Tool.

Use fictional, generalized, or nonconfidential information for course activities.

Case Management Part II: Seamless Service Delivery and Resource Networks

Case Management Part II: Seamless Service Delivery and Resource Networks is a 1.5-hour practitioner-centered course that builds on the foundational case management process introduced in Part I. Participants expand their understanding of limited, moderate, and concentrated case management; apply strategies for seamless service provision; strengthen barrier-removal and follow-through practices; and build viable resource and partner networks that support client outcomes.

All courses