
Case Management III: Managing Progress, Challenges, and Change is a 1.5-hour practitioner-centered course focused on case-management judgment after implementation begins. Participants interpret progress information, conduct purposeful client check-ins, reassess and adjust SMART-D action steps, select proportionate responses, use referrals, support-level changes, and consultation appropriately, and document defensible case decisions.
- Mánager: Melyssa Harrison

Case Management Part II: Seamless Service Delivery and Resource Networks is a 1.5-hour practitioner-centered course that builds on the foundational case management process introduced in Part I. Participants expand their understanding of limited, moderate, and concentrated case management; apply strategies for seamless service provision; strengthen barrier-removal and follow-through practices; and build viable resource and partner networks that support client outcomes.
- Mánager: Melyssa Harrison

Case Management Part I is a 1.5-hour workshop that addresses the case management process within the career development environment. Participants are provided with an overview of the case management process including components, stages, and types as they pertain to various career development positions.
- Mánager: Melyssa Harrison